About Company
Innovax developed the award winning OpsCentral suite and is a leading solution provider of innovative contact center solutions. The OpsCentral suite combines advanced features such as Conversational AI, AI analytics, Generative AI, knowledge management, and computer telephony integration (CTI) to create a seamless and efficient customer experience.
Innovax Systems offers omni-channel contact centre management, ticketing management, voice, video, email, social media messaging, customer relationship management (CRM) and contact centre backend enterprise system integration solutions. Headquartered in Singapore, Innovax Systems list of customers includes government agencies and Fortune 500 organizations in the Asia Pacific region.
Role Description
- Develop AI features that encompasses Generative AI, Natural Language Processing, Computer Vision and Data Analytics.
- Lead software applications development, architecture design, installation and implementation of projects.
- Enhance existing product designs.
- Work with sales and marketing teams to explore business requirements and react quickly to customer feedback.
- Stay up-to-date on the latest AI, web and tech trends and have a keen interest in the latest developments in such technologies.
Qualifications
- Possess Degree in Computer Science or related field.
- Strong working knowledge in Java and Spring Framework.
- Working knowledge in ReactJs/NextJS.
- Must familiar with Java, Spring Framework, Springboot, PostgreSQL, Bash Scripting.
- Working knowledge in AWS, GCP cloud services and environment.
- Experiences in contact centre environment, VOIP (Asterisk), Social Media Chatbot (WhatsApp, Facebook, WeChat, etc.) will be advantageous.
- Excellent written and verbal communication skills.
- Possess a pro-active attitude towards customers and good working attitude.
- Strong in technical analytical problem resolution skills.
- Familiar with Windows and Linux environment.
If you are the person we are looking for, email us your resume with your photo, current and expected salary.
To apply please email us at recruit@innovax.com.sg
We regret that only shortlisted candidates will be notified
