News

November 26, 2024

Unlocking Emotion with OpsCentral Voice AI Bots: A New Era of Voice Interaction

In today’s fast-paced digital landscape, effective communication is more important than ever. As we navigate through conversations, whether in business or personal settings, the fine distinction […]
November 1, 2024

Innovax Systems Appoints Alex Koh as Chief Executive Officer, Reinforcing Leadership in Technology Innovation

[Singapore, 1st Nov. 24] – Innovax Systems is thrilled to announce the promotion of Alex Koh to Chief Executive Officer, further solidifying our commitment to innovation […]
October 8, 2024

Driving performance with Generative AI hyper-personalization

In today’s competitive tech landscape, performance is everything. Companies are continually seeking innovative ways to enhance their operations, deliver superior products, and exceed customer expectations. At […]
September 13, 2024

Embracing the Future: Digitalizing Singapore’s SMEs with Generative AI

In a rapidly evolving business landscape, small and medium-sized enterprises (SMEs) in Singapore face a pivotal moment. As the global economy becomes increasingly digital, SMEs must […]
August 23, 2024

Innovax Systems Unveils GenAI QM Assist: Transforming Quality Management with Advanced AI Technology  

[Singapore, 23rd Aug 24] – Innovax Systems is proud to announce the launch of its innovative GenAI QM Assist, designed to transform quality management in businesses. […]
April 11, 2024

Key Components Of A Successful Omnichannel Email Marketing Plan

When it comes to digital marketing, email remains a powerful tool for businesses to connect with their audience. However, with the rise of omnichannel marketing, the […]
April 3, 2024

Enhancing Customer Engagement With Webchat & Webcall Solutions

Customer engagement stands out as a critical factor in determining the success of any enterprise. In an era where consumers demand instant solutions and personalized interactions, […]
March 26, 2024

The Impact Of Social Media On Omnichannel Messaging Strategies

Social media has emerged as a powerful force shaping the way businesses interact with their customers. Concurrently, omnichannel messaging strategies have gained prominence as companies seek […]
March 19, 2024

Exploring The Future Of Call Centre Solutions With GenAI

The call centre industry has undergone significant transformations in recent years, particularly in the dynamic landscape of customer service. The integration of cutting-edge technologies has played […]